Return Policy

We offer an easy, "No Hassle" Return Policy...

If for any reason you are not 100% satisfied with your order, you can return it for a full refund up to 30 days from the date of purchase. It's that simple. All we ask is that your item(s) is/are unused and in the original packaging (if applicable). Please keep the receipt.

Unfortunately we cannot accept returns after 30 days. 

Return Process

Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If approved, then your refund will be processed, and a credit will automatically be applied to the original method of payment for the value of the item(s) returned and any applicable taxes.

Shipping costs are NON-REFUNDABLE.

Exchange Process

Once your exchange is received, we will notify you of the status of your exchange and provide a shipping update.

Please don't hesitate to contact us at orders@lnsthreads.ca, if you have any questions regarding the return/exchange process.

 

Return and Exchange policies do not apply for items on Clearance or custom orders.. All clearance and custom order sales are final.